The Polished Professional (in person) 9:30am – 2pm
Do you want to strengthen your professional presence, communicate with confidence, and navigate modern workplace etiquette with ease?
In today’s fast-paced professional world, how you present yourself, both in person and online, can significantly influence how others perceive your credibility, leadership, and impact.
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Stand out with confidence, credibility, and impact.
This dynamic and highly practical workshop equips participants with the tools, strategies, and modern etiquette skills needed to present themselves with confidence and professionalism in any setting. Through real-world scenarios and interactive activities, participants will learn practical techniques they can apply immediately to elevate their professional presence and communication skills.
Designed for today’s professional environment, this program focuses on building a strong mindset for success while refining the communication, presence, and personal presentation skills that create lasting positive impressions.
Subjects covered include:
- Mindset strategies for professional success and confidence.
- Introduction and greeting skills that leave a positive and memorable impression.
- Creating powerful first impressions.
- Understanding non-verbal communication, including:
- Posture (walking, standing, and sitting).
- Gestures and body language.
- Micro-expressions.
- Professional presence and demeanour.
- Conversation and rapport-building techniques.
- Developing vocal presence and an effective communication style.
- Personal presentation essentials for the modern professional.
- Modern table and dining etiquette for professional and networking settings.
Whether you’re stepping into leadership, growing your career, or looking to refine your professional image, The Polished Professional will empower you to present your best self and leave a lasting, positive impression.
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What you can expect:
- Worksheet and notes provided for future reference and professional development.
- Structured role-playing exercises to apply skills and receive professional feedback.
- Immediate insights and practical confidence to apply newly acquired skills straight away.
- A certificate of completion.
- Morning Tea will be provided.
Meet Your Instructor
Professional Presence ONLINE is facilitated by the founder of Australian School of Etiquette, Zarife Hardy.
Zarife Hardy
Zarife Hardy is an internationally acclaimed expert in business etiquette and is the founder of the Australian School of Etiquette. Through her workshops, she teaches a comprehensive range of communication and presentation skills – all of which drive tangible business benefits.Â
Zarife works with blue-chip clients across a diverse range of sectors including legal, accounting and finance, hospitality, sport, automotive and wholesale. Â
Prior to founding ASOE in 2010, Zarife studied at The University of Sydney, The Trinity College in London, and Etiquette Outreach in New York. She now delivers professional presence workshops across Australia, New Zealand, UK, the USA and beyond – and her training has been integrated into the business advantage programme at QUT. Zarife is also frequently called upon for her expert opinion by media channels including Channel 7, Channel 9, 2GB, 2UE, ABC and SMH.
At home Zarife loves to spend her downtime with life partner Tom and her two amazing teenage daughters. She loves weekend get aways, preferably somewhere with a fire pit, a great sunset and a glass of Pinot. Zarife’s passions are people, diversity and enjoyable hard work.
Upcoming Workshops
Please see below for our list of upcoming workshops throughout Australia.
The Polished Professional (PUBLIC WORKSHOP)
Date: Saturday 6th June, 2026
Where: NSW, National Trust Building, Upper Fort Street, Millers Point.
Time: 9:30 am – 2:00 pm
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The Polished Professional (PUBLIC WORKSHOP)
Date:Â Saturday 8th August, 2026
Where: NSW, National Trust Building, Upper Fort Street, Millers Point.
Time: 9:30 am – 2:00 pm
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